Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet or mobile) when you visit a website. They help websites remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site.

Alongside cookies, we may also use similar technologies such as:

• Web beacons (pixel tags): Small transparent images embedded in pages or emails that help us track visits and opens
• Local storage / session storage: Browser-based storage for caching preferences and offline data
• SDKs and mobile identifiers: Used in our mobile apps to recognise your device and app session
• Fingerprinting: Limited technical attributes (screen size, browser version) for security and fraud prevention

In this Policy, we use "cookies" to refer to all these technologies collectively.

We use cookies for the following purposes:

• Authentication & security: To keep you logged in, verify your identity and protect against CSRF, fraud and unauthorised access
• Session management: To remember your session state as you navigate between pages
• Preferences: To remember your language, dashboard layout, notifications and display settings
• Analytics & performance: To understand which pages are visited, how long users stay and where errors occur — so we can improve the platform
• Marketing & personalisation: To measure the effectiveness of our campaigns and show relevant content (only with your consent)
• Compliance: To record your cookie preferences and demonstrate compliance with applicable laws

Cookies can be classified on two axes — duration and origin:

We group cookies into four categories based on their purpose and whether your consent is required:

Below is a list of the main cookies you may encounter on our website and platform:

Some cookies are set by third-party services that appear on our pages. We do not control these cookies — please refer to the respective provider's privacy policy for full details:

• Google Analytics & Google Ads — policies.google.com/technologies/cookies
• Microsoft Clarity — privacy.microsoft.com
• Meta (Facebook/Instagram) — facebook.com/privacy/policy
• Razorpay — razorpay.com/privacy
• Cloudflare — cloudflare.com/privacypolicy

These third-party services use cookies to serve ads based on your prior visits to our site or other sites. You can opt out of personalised advertising at any time by visiting aboutads.info/choices or your Google Ads settings.

Under the Digital Personal Data Protection Act, 2023 (India) and other applicable laws:

• Strictly necessary cookies are placed on the basis of legitimate use — you cannot opt out of them because they are required to run the platform.
• All other cookies (functional, analytics, marketing) are placed only after you give your explicit consent.
• You can change or withdraw your consent at any time using the cookie preferences centre (see below) or your browser settings.
• Withdrawing consent does not affect the lawfulness of any processing done before withdrawal.

There are several ways to control and delete cookies:

• Cookie Preference Centre: Use the "Manage Cookie Preferences" button in the section above (once your CMP is integrated).
• Browser settings: All major browsers let you view, block, delete or allow cookies — see the next section.
• Advertising opt-outs: Use aboutads.info/choices or youronlinechoices.com to opt out of third-party behavioural advertising.
• Clearing your device: Delete all stored cookies from your browser or device settings to reset your cookie state.

Click on your browser below to go directly to its official cookie management guide:

Please note: the exact steps depend on your browser version. If you use a different browser, check its official help documentation.

"Do Not Track" (DNT) is a browser setting that signals websites that you don't want to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals.

At HelloBotz, we respect your choice:

• When your browser sends a DNT:1 signal, we disable all non-essential cookies (analytics, marketing) automatically.
• Strictly necessary cookies remain active since they are essential for the platform to function.
• We recommend using the Cookie Preference Centre for the most granular control.

Our mobile applications (Parent App, Student App, Staff App) use device identifiers and SDK-based tracking technologies similar to cookies. These include:

• Push notification tokens — to deliver attendance, fee and result notifications
• Device ID (Android ID / IDFA) — for security, fraud prevention and app analytics
• Firebase / analytics SDKs — to measure app performance and crash reports

You can control app-level tracking via your device settings:

• Android: Settings → Google → Ads → "Opt out of Ads Personalisation"
• iOS: Settings → Privacy → Tracking → disable "Allow Apps to Request to Track"

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our practices.

When we make material changes:

• We will update the "Last Updated" date at the top of this page;
• We will notify you via a cookie banner or in-app notification at least 15 days before the change takes effect;
• For significant changes, we may ask you to review and re-confirm your cookie preferences.

Your continued use of our website and platform after the effective date constitutes acceptance of the updated policy.

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

For more details on how we handle your personal data, please read our Privacy Policy and Terms & Conditions.